NSN Employer Services

"NSN lowered our tax rate to a level we never thought possible in our business. NSN’s success rate in challenging unwarranted claims has been terrific. They earned their fee many times over."
-Charles Strizak, Vice President, Old Republic Insurance Company

"Our relationship with NSN goes beyond the obvious cost savings we have enjoyed. NSN is our trusted advisor in the most difficult and challenging employee situations. As a result of NSN’s efforts, we have better supervision throughout the company."
-Kathy Greco HR Director, Van Ru Credit Corporation

Unemployment Cost Control

Unemployment Claims Management

Unemployment Claims

With the help of NSN you control the ultimate action taken on each claim. NSN will:

• scrutinize every claim to check for eligibility, amount and benefit period.
• protest all questionable claims.
• meet deadlines in unemployment claims by acting on claims in a timely manner at every step.
• process all paperwork and represent you through completion of the claim.
• serve as address of record with state agencies so that we receive claims directly from the state, allowing faster claims response.
• make numerous attempts to obtain separation information in order to protest unwarranted claims successfully.

Unemployment Hearings

You can rest assured about hearings

• NSN's on-staff Hearing Representatives possess an average of 20 years experience representing employers in unemployment proceedings.
• We will prepare your witnesses before every hearing.
• We follow up with you regarding hearing decisions.
• NSN prepares detailed and specific appeals whenever warranted.
• NSN's tracking system adheres to deadlines in every state for unemployment claims, decisions and appeals in every state.

Benefit Charges

NSN eliminates errors paid in unemployment benefits (average error rate nationally is over 10 %; in many states the error rate is even higher).

• NSN eliminates errors paid in unemployment benefits (more than 10% nationally).
• NSN audits your unemployment charges from the state to Verify every dollar charged.
• NSN protests and appeals erroneous benefit charges so your unemployment taxes will be based on accurate and reliable information.
• NSN audits your unemployment charges from the state to verify every dollar paid.

Unemployment Taxes

With NSN's help you will minimize your unemployment tax liability.

• NSN verifies tax rates for unemployment accounts as assigned by the state.
• We protest and appeal errors in your unemployment taxes.
• NSN protests erroneous benefit charges that could negatively affect your unemployment tax rate.
• We assess the favorability of voluntary contributions where allowed.
• We determine whether you have any refunds or credits available.
• We can review your payroll procedures and their impact on unemployment taxes.
• We assist with mergers and acquisitions.
• We review past acquisitions or reorganizations to determine if there are credits or refunds that can be applied to your unemployment taxes.
• NSN's unemployment tax management helps your planning and budgeting by projecting unemployment tax rates.

Education and Support

Successful unemployment cost control involves managers and staff throughout the organization. In addition to line managers, NSN can mobilize Finance, Human Resources, Accounting, Payroll, Legal and Risk Management to join the effort.

We offer detailed specific education and support that is tailored to each situation. Our interactive approach will help your key staff to acquire the knowledge and skills needed for continuous improvement in

• compliance
• documentation
• win ratios
• performance management
• problem prevention